An information security policy is a written governance document that defines how an organization protects sensitive data-roles, risk assessments, access controls, encryption, vendor oversight, incident response, and training. For agencies and BGAs, it operationalizes requirements under GLBA/FTC Safeguards and applicable state laws. The policy establishes standards for handling client PII/PHI across sales, underwriting, and servicing and provides auditable proof of compliance for carriers, regulators, and partners.

Agencies maintain written security programs, enforce MFA and least-privilege access, train staff, and review vendors. Documentation is produced during carrier audits and renewals to demonstrate compliance with GLBA/FTC Safeguards.