
Reconsideration is the process by which a life insurance carrier agrees to review an existing underwriting decision or in-force policy rating in light of new information, such as improved health, updated labs, or favorable medical records that were not available at the original decision. A successful reconsideration may result in a better rate class, removal of a temporary flat extra, or acceptance of a previously postponed or declined case. Carriers typically set rules for when reconsideration is allowed, what documentation is required, and whether a new application or policy replacement is necessary. Reconsideration is distinct from appeals, which challenge errors in applying existing information; it is about new or changed risk factors.
In practice, advisors request reconsideration when clients lose weight, quit smoking, resolve medical issues, or receive more favorable evaluations from specialists. Wholesalers may seek informal feedback from underwriters before submitting full documentation. Carriers often require updated exams, labs, or attending physician statements and may limit the frequency of reconsideration requests. Advisors use the possibility of future reconsideration to encourage positive health changes, such as qualifying for non-tobacco rates after quitting. Careful tracking of reconsideration opportunities can lead to lower long-term premiums, better client outcomes, and stronger relationships with both carriers and policyowners.